Organization and coordination
My wife had an appointment at the Mayo clinic yesterday. Her migraines have been coming back and she has fainted a few times. Her regular doctors have been chasing this for awhile and are not making any progress so based on the recommendation from friends, she called and got this appointment.
It was a long day but we think it was well worth it. They did a very complete exam and ordered additional tests and specialist consultations. Their scheduling group already had an itinerary for the rest of the day. I don't think we waited more than 5 or 10 minutes for any of the remaining steps.
At the end of the day, they had several more appointments added to our updated itinerary. They gave us clear instructions for next steps and contact information in case we have any questions before the next appointment.
I think that this could be the start of finding the root cause of her health problems. One reason is that everyone is on the same page and has access to the same information. It seems clear to me that the systems that support these doctors are top of the line and allow for information sharing that should help them in identifying the issues.
It was a long day but we think it was well worth it. They did a very complete exam and ordered additional tests and specialist consultations. Their scheduling group already had an itinerary for the rest of the day. I don't think we waited more than 5 or 10 minutes for any of the remaining steps.
At the end of the day, they had several more appointments added to our updated itinerary. They gave us clear instructions for next steps and contact information in case we have any questions before the next appointment.
I think that this could be the start of finding the root cause of her health problems. One reason is that everyone is on the same page and has access to the same information. It seems clear to me that the systems that support these doctors are top of the line and allow for information sharing that should help them in identifying the issues.
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